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|Store Location||Norman, OK|
|Ships within||1 business days|
Standard Shipping (3-7 days)
Expedited Shipping (1-3 days)
Next Day Shipping
|Ships to||Contiguous U.S., AK, HI, PR, APO/FPO/DPO, PO Boxes|
|Free Standard Shipping on all products sold by this seller.|
hipping and Returns at CoolRelief.net:
At CoolRelief.net we strive for excellent customer service, so our fulfillment process is as quick and efficient as possible. All product orders placed by 3: 00 P.M. (CST) will be shipped the same business day. All product orders placed after 3: 00 P.M. (CST) will be shipped the following business day. All of our in stock products ship from Norman, Oklahoma 73071 via UPS or USPS services. As always, save even more with our $4.99 flat rate shipping!
Cancellations, Returns, and Warranty Information:
All items sold by and for Cool Relief LLC and CoolRelief.net come with a 90 day return period and a 1 year product warranty. Terms and conditions may apply.
Item(s) must be returned within 90 days after arrival.
Refund will be given as: Refund Money.
Returns (up to 90 days): Cool Relief LLC will accept returns from the CoolRelief.net website up to 90 days from the date of purchase if products are unused, unaltered, and are shipped back in the same state or form as they were delivered. For health reasons we can not restock used merchandise back into our inventory. A refund for the amount of the purchase less 10% for shipping and restocking fees will be credited to the account responsible for payment. Proof of purchase within 90 days and from CoolRelief.net will need to be established by providing the order number on the receipt from purchase. For a faster return transaction, include this information in an email to our customer service department email@example.com with a brief explanation of the return.
Warranty Duration: 1 year(s).
Product Warranty (up to 1 year): Any product that bears manufacturer defect (within 1 year of purchase) which alters the use of the product or it's efficiency may be exchanged for an identical item upon inspection after return. If the item is no longer in stock or available, Cool Relief LLC will exchange the item for gift certificate equal to the value of purchase. No restocking fee is deducted from product warranty related returns.
*A 10% restocking fee for all returned items helps to cover return shipment cost and facility restocking cost. Please email firstname.lastname@example.org with a brief explanation for the return and your order information. Make sure to do so before returning your product, all orders need a return authorization number. Failure to do so may result in a non-refund. Please send all return shipments to our following Address: