Policy Details
What is your return policy? We strive to ensure that you have an easy and pleasant shopping experience with us. Our products are carefully chosen to meet strict quality guidelines and our friendly customer service will do everything possible to make sure you are a satisfied customer! However, if you are not satisfied, you may exchange or return your purchase for the selling price of the product by following the return guidelines listed below: * Please note that we do not accept return on earrings! * Please note that we do not accept returns on Custom made items or specially sized items! * Please request a Return Merchandise Authorization number and return instructions before sending back any item. * Contact us at mailto:info@dejavujewelry.com Unauthorized returns will not be accepted. * We recommend that any returns you send to us be fully insured and via a carrier that provides tracking information. In the event that a returned package is lost or damaged during shipment back to our company, we will not be able to refund you. Instead, you will need to contact the shipping courier that you selected and file an insurance claim. * All refunds will be made to the person/credit card that made the original purchase. * Some return exceptions to this policy may apply. * All returns or exchanges must be made within 30 days of receipt. * All refunds are minus the original shipping cost and less a 20% restocking fee. Please allow up to 2 weeks for refunds to be processed.
This Store offers the below stated payment options. Take the time to become informed on the offered options. Upon sale, you will be able to choose how you would like to pay for this item, using one of the methods listed below.
Is it safe to use my credit card? Absolutely. Dejavujewelry.com utilizes industry-standard security measures, including SSL (Secure Sockets Layer). All account information submitted to us is safely isolated from unauthorized Internet access.