Robert Shaw RS9620 Robert Shaw Thermostat

Policy Details

* Please remember to obtain a RMA number BEFORE returning product(s) to our warehouse as returns will not be accepted without a valid RMA number. * All returns are subject to a 15% restocking fee. To avoid a restocking fee, you can exchange for another item of equal or greater value. Occasionally, an item may not arrive in good working condition and we are always happy to provide an exchange in these instances. However, if you would prefer not to accept an exchange in this situation, the transaction will be handled as a standard return and will be subject to the same terms. * Return shipping is at the customer's expense. It is strongly recommended to insure packages through a reputable courier that can provide proof of delivery tracking information. * Replacements will be shipped to the original shipping address on file unless otherwise requested. Air & Water will not be held responsible for shipping errors due to outdated addresses. * All RMA's must be packaged properly and returned in a box (original box and packaging material preferred). * If a customer cancels an order after it has already shipped, refuses the package from FedEx or UPS, or if the item is returned to us after three delivery attempts, a restocking fee of 15% and two-way shipping will be deducted from the customer's refund. * Original shipping, handling and return postage fees will not be refunded. * RMA's are good for 7 business days after being issued, please do not delay in handling your return! * All replacements will be sent out via Ground shipping. * Keep in mind that upon request, shipping upgrades may be purchased at the customer's expense.

Available Payment Options

This Seller offers the below stated payment options. Take the time to become informed on the offered options. Upon sale, you will be able to choose how you would like to pay for this item, using one of the methods listed below.

Payment is traceable. You can track the status of your payment using your PayPal account Payment is convenient and immediate. You pay right from the item listing page and your payment is deposited directly into the seller's account You don't have to use a credit card. You can transfer money directly from your bank account If you use a credit card, sellers don't see your card number. It's safely encrypted through PayPal's server to help minimize any risk of unauthorized use

A 7.75% sales tax will be applied to all items shipping to California. If you are attempting to pay through PayPal, please note that you do not need a PayPal account to pay. After logging into your Pricefalls account, click "My Account" and scroll down to "Items I have won". Then select "Pay Now" from the drop down menu next to the item you have won. Once you have proceeded to PayPal click the "Pay with Debit/Credit card" option. Fill in your information, then select "Continue without logging in". Please note that you are still covered by all PayPal buyer protection that would be covered with a registered PayPal account. Thank you.