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Policy Details

Tri-State is committed to your satisfaction. All items are covered under the manufacturer/Tristate's original warranty. We will gladly replace or repair any defective items. We offer a 30-day guarantee from date of invoice for all photo equipment, and digital cameras. Video products, notebook computers, are covered under our 10-day exchange guarantee. Sales are final on all Plasma TVs, TVs, Whiteboards, Printers, Copiers, Fax machines, Air conditioners, Appliances, PDAs, and GPSs. All returned items must be shipped in its original carton with blank warrantee cards in order to receive proper credit or exchange. Parcels returned with missing parts or packaging inserts, such as warranty cards, rebates, or notes on the outside box, etc. will be subject to a 15% restocking fee. Returns of film ink cartridges and other consumable products will not be accepted once it has been opened. Merchandise being returned for refund, repair, or exchange must be repacked properly insured and marked on the outside box with a Returned Merchandise Authorization issued by our return department.

Available Payment Options

This Seller offers the below stated payment options. Take the time to become informed on the offered options. Upon sale, you will be able to choose how you would like to pay for this item, using one of the methods listed below.

Payment is traceable. You can track the status of your payment using your PayPal account Payment is convenient and immediate. You pay right from the item listing page and your payment is deposited directly into the seller's account You don't have to use a credit card. You can transfer money directly from your bank account If you use a credit card, sellers don't see your card number. It's safely encrypted through PayPal's server to help minimize any risk of unauthorized use

A 9.75% Sales Tax is added to all purchases shipping to New York. If you are attempting to pay through PayPal, please note that you do not need a PayPal account to pay. After logging into your Pricefalls account, click "My Account" and scroll down to "Items I have won". Then select "Pay Now" from the drop down menu next to the item you have won. Once you have proceeded to PayPal click the "Pay with Debit/Credit card" option. Fill in your information, then select "Continue without logging in". Please note that you are still covered by all PayPal buyer protection that would be covered with a registered PayPal account. Thank you.